All Systems Operational

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Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
Greenphire Patient Payments Production Operational
Greenphire Patient Payments Production API Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT API Operational
Site Payments Production Environment Operational
Study Setup and Invoice APIs Production Operational
Control Center Production Operational
Site Payments Production Operational
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
Site Payments UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
Budgeting & Benchmarking Production Operational
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Suvoda eClinical Component Group Operational
Suvoda Global Authentication Operational
Suvoda IRT Operational
Suvoda eCOA Operational
Suvoda eConsent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Clinical Finance UAT Feature Release Oct 2, 2026 21:30 - Oct 3, 2026 04:00 EDT

On October 2nd, Suvoda will apply the 2026.3.0 release in our UAT environment. During this time Clinical Finance systems may be briefly inaccessible while systems are updated. At time of release the Release notes for this release can be found in our Knowledge Center at https://uat.eclinicalgps.com.
Posted on Sep 15, 2026 - 15:46 EDT

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Greenphire Patient Payments Production Hotfix Release
Completed - The scheduled maintenance has been completed.
Sep 15, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 21:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Sep 14, 11:06 EDT

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Site Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - On Sept 12, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Aug 28, 16:13 EDT
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 EDT
Scheduled - On Sept 12, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Aug 28, 16:11 EDT
Site Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:01 EDT
Scheduled - On Sept 12, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Aug 28, 16:12 EDT

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Software Update for Site Payments Production
Completed - The scheduled maintenance has been completed.
Sep 4, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:30 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Sep 3, 15:30 EDT
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