All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
ClinCard UAT Operational
ClinCard UAT API Operational
Site Payments Production Environment Operational
90 days ago
100.0 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
100.0 % uptime
Today
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Site Payments Production System Maintenance May 9, 2026 02:00-06:00 EDT

On May 9, 2026 Suvoda will be performing scheduled upgrades between the hours of 2:00am and 6:00am EDT. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Apr 29, 2026 - 13:27 EDT

Site Payments UAT System Maintenance May 9, 2026 02:00-06:00 EDT

On May 9, 2026 Suvoda will be performing scheduled upgrades between the hours of 2:00am and 6:00am EDT. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Apr 29, 2026 - 13:26 EDT

Patient Payments Production System Maintenance May 9, 2026 08:00-14:00 EDT

On May 9, 2026 Suvoda will be performing scheduled upgrades between the hours of 8:00am and 2:00pm EDT. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Apr 29, 2026 - 13:29 EDT

Site Payments UAT System Maintenance May 16, 2026 00:00-03:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2026 - 09:52 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2026 - 09:51 EDT
Scheduled - On May 16, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Apr 27, 2026 - 02:47 EDT

Patient Payments Production System Maintenance May 16, 2026 00:00-03:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2026 - 09:51 EDT
Scheduled - On May 16, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Apr 27, 2026 - 02:45 EDT

Site Payments Production System Maintenance May 16, 2026 00:00-03:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 2026 - 09:50 EDT
Scheduled - On May 16, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Apr 27, 2026 - 02:47 EDT
May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Software Update for Site Payments Production
Completed - The scheduled maintenance has been completed.
May 2, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 21:30 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Apr 28, 15:25 EDT
May 1, 2026
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Greenphire Patient Payments Scheduled Maintenance – Reporting
Completed - The scheduled maintenance has been completed.
Apr 25, 14:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 08:01 EDT
Scheduled - Scheduled subscription reports set to run on Saturday may be delayed until the next scheduled run. Reporting itself will remain available.
Apr 20, 20:21 EDT
Site Payments Scheduled Maintenance – Reporting
Completed - The scheduled maintenance has been completed.
Apr 25, 14:00 EDT
Update - Maintenance is still in progress. Current estimate is that it will complete by 4PM ET.
Apr 25, 13:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 08:00 EDT
Scheduled - Site Payments reporting will be temporarily unavailable on Saturday, April 25, 2026, beginning at 8:00 AM ET for up to 6 hours due to scheduled maintenance.
Apr 20, 20:31 EDT
Apr 24, 2026

No incidents reported.

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