All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
Greenphire Patient Payments Production Operational
Greenphire Patient Payments Production API Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT API Operational
Site Payments Production Environment Operational
Study Setup and Invoice APIs Production Operational
Control Center Production Operational
Site Payments Production Operational
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
Site Payments UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
Budgeting & Benchmarking Production Operational
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Suvoda eClinical Component Group Operational
Suvoda Global Authentication Operational
Suvoda IRT Operational
Suvoda eCOA Operational
Suvoda eConsent Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Suvoda eClinical Production Maintenance Nov 7, 2026 02:00-07:00 EST

On November 7, 2026 Suvoda will be performing routine system maintenance between the hours of 2:00am and 7:00am ET.

During this time Suvoda Global Authentication, Suvoda IRT, Suvoda eCOA and Suvoda eConsent and related systems may be briefly inaccessible while systems are updated. You may experience delays in transactions or inaccessibility to the solutions for short periods during this time.
Posted on Nov 07, 2026 - 02:00 EST

Site Payments UAT System Maintenance Nov 14, 2026 00:00-03:00 EST

On November 14, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Oct 23, 2026 - 12:36 EDT

Site Payments Production System Maintenance Nov 14, 2026 00:00-03:00 EST

On November 14, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Oct 23, 2026 - 12:37 EDT

Patient Payments Production System Maintenance Nov 14, 2026 00:00-03:00 EST

On November 14, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Oct 23, 2026 - 12:38 EDT

Oct 24, 2026

Software Update for Site Payments Production
Completed - The scheduled maintenance has been completed.
Oct 24, 08:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 08:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Oct 21, 12:59 EDT
Greenphire Clinical Finance 2026.3.0 Production Release
Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:30 EDT
Scheduled - On October 23, 2026, Clinical Finance will apply the 2026.3.0 release in our Production environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center.
Oct 8, 11:37 EDT
Patient Payments 2026.3.0 Production Release
Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 EDT
Scheduled - On October 23, 2026 Patient Payments will apply the 2026.3.0 release in our Production environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center at https://clincard.com/.
Oct 8, 11:13 EDT

Oct 23, 2026

Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Oct 23, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:01 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 18:52 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Oct 22, 17:29 EDT
Software Update for Budgeting and Benchmarking UAT
Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Budgeting and Benchmarking application in our UAT environment. During this time Suvoda systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Oct 22, 18:54 EDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Patient Payments 2026.3.0 UAT Release
Completed - The scheduled maintenance has been completed.
Oct 10, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:00 EDT
Scheduled - On October 9th, Greenphire Patient Payments will apply the 2026.3.0 release in our UAT environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center at https://uat0.clincard.com/.
Sep 25, 09:16 EDT
Site Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:00 EDT
Scheduled - On October 10, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Sep 25, 13:36 EDT
Patient Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:01 EDT
Scheduled - On October 10, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Sep 25, 13:34 EDT
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:01 EDT
Scheduled - On October 10, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Sep 25, 13:35 EDT
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