All Systems Operational

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Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
ClinCard UAT Operational
ClinCard UAT API Operational
eClinicalGPS Production Environment Operational
90 days ago
100.0 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
EnvisiX Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
EnvisiX UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patient Payments Production Minor Release Jan 23, 2026 21:00-23:00 EST

In this scheduled event Greenphire Patient Payments will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time the application may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Posted on Jan 15, 2026 - 14:30 EST

Site Payments UAT Feature Release Jan 30, 2026 21:30-23:30 EST

On January 30th, 2026, Suvoda will apply the 2026.1.0 release in our UAT environment. During this time Site Payments systems may be briefly inaccessible while systems are updated. At time of release the Release notes for this release can be found in our Knowledge Center at https://eclinicalgps.com.
Posted on Jan 15, 2026 - 10:56 EST
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
eClinicalGPS UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 02:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 EST
Scheduled - On January 17th, 2026 Greenphire will be performing routine infrastructure maintenance between the hours of 12:00am and 2:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Jan 15, 15:07 EST
eClinicalGPS Production System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 EST
Scheduled - On January 17th, 2026 Greenphire will be performing routine infrastructure maintenance between the hours of 12:00am and 2:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Jan 15, 15:07 EST
Jan 16, 2026
Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Jan 16, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:00 EST
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jan 12, 10:21 EST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026
eClinicalGPS/Site Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:01 EST
Scheduled - On January 9th, 2026 Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Dec 26, 13:15 EST
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:01 EST
Scheduled - On January 9th, 2026 Patient Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Patient Payments systems may be inaccessible briefly while systems are updated.
Dec 26, 13:11 EST
eClinicalGPS/Site Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:00 EST
Scheduled - On January 9th, 2026 Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Dec 26, 13:14 EST
Patient Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:00 EST
Scheduled - On January 9th, 2026 Patient Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Patient Payments systems may be inaccessible briefly while systems are updated.
Dec 26, 13:11 EST
Jan 9, 2026
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

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