All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
ClinCard UAT Operational
ClinCard UAT API Operational
Site Payments Production Environment Operational
90 days ago
100.0 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
100.0 % uptime
Today
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patient Payments Production Minor Release Apr 10, 2026 21:00 - Apr 11, 2026 04:00 EDT

In this scheduled event Suvoda will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Posted on Apr 06, 2026 - 15:43 EDT

Software Update for Site Payments Production Apr 10, 2026 21:30 - Apr 11, 2026 04:00 EDT

In this scheduled event Suvoda will apply required software updates to the Site Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Posted on Apr 06, 2026 - 15:44 EDT

Patient Payments Production System Maintenance Apr 11, 2026 00:00-03:00 EDT

On April 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Mar 27, 2026 - 16:41 EDT

Site Payments UAT System Maintenance Apr 11, 2026 00:00-03:00 EDT

On April 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Mar 27, 2026 - 16:42 EDT

Site Payments Production System Maintenance Apr 11, 2026 00:00-03:00 EDT

On April 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Mar 27, 2026 - 16:42 EDT
Apr 10, 2026

No incidents reported today.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Apr 3, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payment Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Apr 3, 09:16 EDT
Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Software Update for Site Payments Production
Completed - The scheduled maintenance has been completed.
Mar 28, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:30 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Mar 27, 09:07 EDT
Patient Payments 2026.1.0 Production Release
Completed - The scheduled maintenance has been completed.
Mar 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 EDT
Scheduled - On March 27th, 2026 Patient Payments will apply the 2026.1.0 release in our Production environment. During this time our systems may be briefly inaccessible. At the time of the release, Release notes for this release can be found in our Knowledge Center at https://clincard.com/.
Mar 27, 21:00 EDT
Mar 27, 2026
Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Mar 27, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Mar 27, 09:08 EDT
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