All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT API Operational
Site Payments Production Environment Operational
90 days ago
99.98 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
99.98 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
Site Payments Production Operational
90 days ago
99.96 % uptime
Today
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
Site Payments UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Site Payments Production System Maintenance Aug 8, 2026 00:00-03:00 EDT

On August 8, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jul 24, 2026 - 13:24 EDT

Site Payments UAT System Maintenance Aug 8, 2026 00:00-03:00 EDT

On August 8, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jul 24, 2026 - 13:26 EDT

Patient Payments Production System Maintenance Aug 8, 2026 00:00-03:00 EDT

On August 8, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jul 24, 2026 - 13:21 EDT

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Greenphire Patient Payments Production Hotfix
Completed - The scheduled maintenance has been completed.
Jul 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 21:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Jul 27, 13:06 EDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Clinical Finance Minor Production Release
Completed - The scheduled maintenance has been completed.
Jul 25, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:30 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Clinical Finance Applications in our production environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jul 20, 12:36 EDT
Greenphire Patient Payments Production Minor Release
Completed - The scheduled maintenance has been completed.
Jul 25, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Jul 21, 08:27 EDT

Jul 24, 2026

Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Jul 24, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time Suvoda systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jul 20, 12:38 EDT

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Greenphire Patient Payments Production Hotfix
Completed - The scheduled maintenance has been completed.
Jul 17, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Jul 16, 08:25 EDT
Site Payments Software Update UAT
Completed - The scheduled maintenance has been completed.
Jul 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jul 13, 13:45 EDT

Jul 16, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage