All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT Operational
Greenphire Patient Payments UAT API Operational
Site Payments Production Environment Operational
90 days ago
99.98 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
99.98 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
Site Payments Production Operational
90 days ago
99.96 % uptime
Today
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
Site Payments UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patient Payments Production System Maintenance Jul 11, 2026 00:00-03:00 EDT

On July 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jun 26, 2026 - 16:41 EDT

Site Payments UAT System Maintenance Jul 11, 2026 00:00-03:00 EDT

On July 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jun 26, 2026 - 16:43 EDT

Site Payments Production System Maintenance Jul 11, 2026 00:00-03:00 EDT

On July 11, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Posted on Jun 26, 2026 - 16:44 EDT
Jun 27, 2026
Greenphire Patient Payments 2026.2.0 Production Release
Completed - The scheduled maintenance has been completed.
Jun 27, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:00 EDT
Scheduled - On June 26th, Greenphire Patient Payments will apply the 2026.2.0 release in our Production environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center.
Jun 11, 12:07 EDT
Clinical Finance 2026.2.0 Production Release
Completed - The scheduled maintenance has been completed.
Jun 27, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 21:30 EDT
Scheduled - On June 26th, Clinical Finance will apply the 2026.2.0 release in our Production environment. During this time systems may be briefly inaccessible while systems are updated. Release notes for this release can be found in our Knowledge Center.
Jun 11, 12:02 EDT
Jun 26, 2026
Software Update for Site Payments UAT
Completed - The scheduled maintenance has been completed.
Jun 26, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jun 25, 11:08 EDT
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Software Update for Clinical Finance UAT
Completed - The scheduled maintenance has been completed.
Jun 19, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 11:00 EDT
Scheduled - In this scheduled event Suvoda will apply required software updates to the Site Payments and Budgeting and Benchmarking Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Jun 15, 13:06 EDT
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026
Site Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT
Scheduled - On June 13, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
May 22, 13:11 EDT
Site Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:01 EDT
Scheduled - On June 13, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
Jun 13, 00:00 EDT
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 EDT
Scheduled - On June 13, 2026 Suvoda will be performing routine infrastructure maintenance between the hours of 12:00am (midnight) and 3:00am ET. During this time Suvoda systems may be briefly inaccessible while systems are updated.
May 22, 13:07 EDT
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