All Systems Operational

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Welcome to Greenphire's home for information on system performance and maintenance for Greenphire applications and services.

Real-time operational status of the following Greenphire Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
ClinCard Production Environment ? Operational
90 days ago
99.97 % uptime
Today
ClinCard Production Operational
90 days ago
99.95 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
ClinCard UAT Environment ? Operational
ClinCard UAT Operational
ClinCard UAT API Operational
eClinicalGPS Production Environment ? Operational
90 days ago
99.96 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
99.95 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
99.95 % uptime
Today
eClinicalGPS UAT Environment ? Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
EnvisiX Production Environment ? Operational
90 days ago
100.0 % uptime
Today
EnvisiX Production Operational
90 days ago
100.0 % uptime
Today
EnvisiX UAT Environment ? Operational
EnvisiX UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Software Update for Patient Payments Production Nov 14, 2025 21:00-23:00 EST

In this scheduled event Patient Payments will apply required software updates to the application in our Production environment. During this time our systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Posted on Nov 10, 2025 - 11:47 EST

Patient Payments 25.3.1 Production Feature Release Nov 21, 2025 21:00-23:00 EST

On November 21st, 2025, Patient Payments will apply the 25.3.1 release in our Production environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center at https://clincard.com/.
Posted on Nov 07, 2025 - 11:35 EST

Site Payments 25.3.1 Production Feature Release Nov 21, 2025 21:30-23:30 EST

On November 21st, 2025, Site Payment will apply the 25.3.1 release in our Production environment. During this time our systems may be briefly inaccessible. Release notes for this release can be found in our Knowledge Center at https://eclinicalgps.com.
Posted on Nov 07, 2025 - 11:33 EST
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
eClinicalGPS Production System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:01 EST
Scheduled - On November, 7, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Oct 24, 11:31 EDT
eClinicalGPS UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:01 EST
Scheduled - On November, 7, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Oct 24, 11:34 EDT
ClinCard Production System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:00 EST
Scheduled - On November, 7, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Oct 24, 11:29 EDT
Nov 7, 2025
Software Update for ClinCard Production
Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:02 EST
Scheduled - In this scheduled event Greenphire will apply required software updates to the ClinCard application in our Production environment. During this time Greenphire systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Nov 3, 11:06 EST
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Software Update for ClinCard UAT
Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 21:00 EST
Scheduled - In this scheduled event Greenphire will apply required software updates to the ClinCard application in our UAT environment. During this time Greenphire systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Nov 3, 11:06 EST
Nov 4, 2025
Patient Payments (ClinCard) Service Degradation
Resolved - This incident has been resolved.
Nov 4, 13:35 EST
Investigating - Patient Payments (ClinCard) is currently experiencing a performance degradation in connectivity; some functions may be inaccessible. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Nov 3, 17:24 EST
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Software Update for eClinicalGPS Production
Completed - The scheduled maintenance has been completed.
Oct 31, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 11:01 EDT
Scheduled - In this scheduled event Greenphire will apply required software updates to the eClinicalGPS application in our Production environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Oct 31, 09:51 EDT
Software Update for eClinicalGPS UAT
Completed - The scheduled maintenance has been completed.
Oct 31, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 11:00 EDT
Scheduled - In this scheduled event Greenphire will apply required software updates to the eClinicalGPS Application in our UAT environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Oct 31, 09:51 EDT
Oct 30, 2025
Patient Payments Service Degradation
Resolved - This incident has been resolved.
Oct 30, 08:08 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 17:08 EDT
Investigating - Patient Payments is currently experiencing a performance degradation with longer save times or timeouts when editing participants who are enrolled in multiple studies. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Oct 29, 12:53 EDT
Oct 29, 2025
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