All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production Operational
90 days ago
100.0 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
ClinCard UAT Operational
ClinCard UAT API Operational
Site Payments Production Environment Operational
90 days ago
100.0 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
100.0 % uptime
Today
Site Payments UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
Budgeting and Benchmarking UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Software Update for Site Payment UAT Feb 20, 2026 11:00-12:00 EST

In this scheduled event Suvoda will apply required software updates to the Site Payments Application in our UAT environment. During this time systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Posted on Feb 16, 2026 - 13:06 EST

Patient Payments 2026.1.0 Production Release Feb 27, 2026 21:00 - Feb 28, 2026 04:00 EST

On February 27, 2026, Patient Payments will apply the 2026.1.0 release in our Production environment. During this time our systems may be briefly inaccessible. At the time of the release Release notes for this release can be found in our Knowledge Center at https://clincard.com/.
Posted on Feb 13, 2026 - 13:57 EST

Site Payments 2026.1.0 Production Release Feb 27, 2026 21:30 - Feb 28, 2026 04:00 EST

On February 27, 2026 , Site Payments will apply the 2026.1.0 release in our Production environment. During this time our systems may be briefly inaccessible. At the time of the release Release notes can be found in our Knowledge Center at https://eclinicalgps.com.
Posted on Feb 13, 2026 - 13:34 EST

Budgeting and Benchmarking 2026.1.0 Production Release Feb 27, 2026 21:30 - Feb 28, 2026 04:00 EST

On February 27, 2026 , Budgeting and Benchmarking will apply the 2026.1.0 release in our Production environment. During this time systems may be briefly inaccessible while systems are updated. At the time of the release Release notes for this release can be found in our Knowledge Center at https://envisix.eclinicalgps.com/bnt.
Posted on Feb 13, 2026 - 13:56 EST
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026
eClinicalGPS UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 00:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:01 EST
Scheduled - On February, 13th, 2026 eClinicalGPS Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Jan 23, 14:04 EST
eClinicalGPS Production System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:01 EST
Scheduled - On February, 13th, 2026 eClinicalGPS Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Jan 23, 14:03 EST
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 EST
Scheduled - On February, 13th, 2026 Patient Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Patient Payments systems may be inaccessible briefly while systems are updated.
Jan 23, 14:00 EST
Feb 13, 2026
Software Update for Clinical Finance UAT
Completed - The scheduled maintenance has been completed.
Feb 13, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 11:00 EST
Scheduled - In this scheduled event Suvoda will apply required software updates to the Clinical Finance Applications in our UAT environment. During this time Suvoda systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Feb 9, 11:52 EST
Feb 12, 2026

No incidents reported.

Feb 11, 2026
Patient Payments Service Degradation
Resolved - This incident has been resolved.
Feb 11, 11:47 EST
Investigating - Patient Payments is currently experiencing a service degradation with FIS. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Feb 11, 11:19 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Minor Software Update for Budgeting and Benchmarking Production
Completed - The scheduled maintenance has been completed.
Feb 4, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 12:00 EST
Scheduled - In this scheduled event Suvoda will apply required software updates to the Budgeting and Benchmarking application in our Production environment. During this time Suvoda does not expect any downtime.

This update includes the following changes:
> Backward compatible quality fixes
Feb 2, 11:27 EST
Minor Software Update for Budgeting and Benchmarking UAT
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 11:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 2, 11:27 EST
Scheduled - In this scheduled event Suvoda will apply required software updates to the Budgeting and Benchmarking application in our UAT environment. During this time Suvoda systems do not expect downtime.

This update includes the following changes:
> Backward compatible quality fixes
Feb 2, 11:26 EST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

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