ClinCard Service Degradation
Investigating - ClinCard is currently investigating an issue affecting disbursement calculations within the Program Balance Detail Report.
We apologize for any inconvenience this may cause and appreciate your patience. Updates will be posted here as they become available.
Sep 05, 2025 - 09:40 EDT

About This Site

Welcome to Greenphire's home for information on system performance and maintenance for Greenphire applications and services.

Real-time operational status of the following Greenphire Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
ClinCard Production Environment ? Operational
90 days ago
99.99 % uptime
Today
ClinCard Production Operational
90 days ago
99.98 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
ClinCard UAT Environment ? Operational
ClinCard UAT Operational
ClinCard UAT API Operational
eClinicalGPS Production Environment ? Operational
90 days ago
100.0 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
100.0 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS UAT Environment ? Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
EnvisiX Production Environment ? Operational
90 days ago
100.0 % uptime
Today
EnvisiX Production Operational
90 days ago
100.0 % uptime
Today
EnvisiX UAT Environment ? Operational
EnvisiX UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2025

No incidents reported today.

Sep 13, 2025
eClinicalGPS Production System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 EDT
Scheduled - On September 12th, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Aug 22, 13:56 EDT
ClinCard Production System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:01 EDT
Scheduled - On September 12th, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Aug 22, 13:57 EDT
Sep 12, 2025
eClinicalGPS UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 16:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 13:54 EDT
Scheduled - On September 12th, 2025 Greenphire will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Greenphire systems may be inaccessible briefly while systems are updated.
Aug 22, 13:55 EDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
eClinicalGPS UAT Reporting Outage
Resolved - This incident has been resolved.
Sep 8, 13:26 EDT
Investigating - We are experiencing a reporting degradation in the eClinicalGPS UAT environment. Access to reports may be impacted, however all other eClinicalGPS functionality is currently available. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Sep 5, 09:33 EDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Software Update for eClinicalGPS Production
Completed - The scheduled maintenance has been completed.
Sep 5, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:30 EDT
Scheduled - In this scheduled event Greenphire will apply required software updates to the eClinicalGPS application in our Production environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Sep 3, 11:04 EDT
Software Update for eClinicalGPS UAT
Completed - The scheduled maintenance has been completed.
Sep 5, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 11:00 EDT
Scheduled - In this scheduled event Greenphire will apply required software updates to the eClinicalGPS Application in our UAT environment. During this time Greenphire systems may be briefly inaccessible while systems are updated.

This update includes the following changes:
> Backward compatible quality fixes
Sep 3, 11:05 EDT
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

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