All Systems Operational

About This Site

Welcome to Suvoda eFinancial Product Suite's home for information on system performance and maintenance for applications and services.

Real-time operational status of the following Environments and Products is available to our Status Page subscribers. Please review the following components and subscribe to those that are of interest to you and your users.

Uptime over the past 90 days. View historical uptime.
Greenphire Patient Payments Production Operational
90 days ago
99.97 % uptime
Today
ClinCard Production Operational
90 days ago
99.95 % uptime
Today
ClinCard Production API Operational
90 days ago
100.0 % uptime
Today
Greenphire Patient Payments UAT Operational
ClinCard UAT Operational
ClinCard UAT API Operational
eClinicalGPS Production Environment Operational
90 days ago
99.96 % uptime
Today
Study Setup and Invoice APIs Production Operational
90 days ago
99.95 % uptime
Today
Control Center Production Operational
90 days ago
100.0 % uptime
Today
eClinicalGPS Production Operational
90 days ago
99.95 % uptime
Today
eClinicalGPS UAT Environment Operational
Study Setup and Invoice APIs UAT Operational
eClinicalGPS UAT Operational
Control Center UAT Operational
Budgeting & Benchmarking Production Environment Operational
90 days ago
100.0 % uptime
Today
EnvisiX Production Operational
90 days ago
100.0 % uptime
Today
Budgeting & Benchmarking UAT Environment Operational
EnvisiX UAT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 21, 2025

No incidents reported today.

Dec 20, 2025
Patient Payments Minor Release <Production>
Completed - The scheduled maintenance has been completed.
Dec 20, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 21:00 EST
Scheduled - In this scheduled event Greenphire will apply required software updates to the Greenphire Patient Payments application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Dec 12, 12:34 EST
Dec 19, 2025
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
eClinicalGPS Production System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 00:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 21:02 EST
Scheduled - On December 12, 2025 Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Dec 12, 21:00 EST
Patient Payments UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 21:01 EST
Scheduled - On December 12, 2025 Patient Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Patient Payments systems may be inaccessible briefly while systems are updated.
Nov 30, 15:55 EST
eClinicalGPS UAT System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 21:00 EST
Scheduled - On December 12, 2025 Site Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Site Payments systems may be inaccessible briefly while systems are updated.
Dec 12, 21:00 EST
Patient Payments Production System Maintenance
Completed - The scheduled maintenance has been completed.
Dec 13, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 21:01 EST
Scheduled - On December 12, 2025 Patient Payments will be performing routine infrastructure maintenance between the hours of 9:00pm and 12:00am ET. During this time Patient Payments systems may be inaccessible briefly while systems are updated.
Nov 30, 15:54 EST
Dec 12, 2025
Site Payments Production Hotfix Release
Completed - The scheduled maintenance has been completed.
Dec 12, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 21:30 EST
Scheduled - In this scheduled event Site Payments will apply required software updates to the application in our Production environment. During this time systems may be briefly inaccessible while systems are updated. This update includes the following changes:
> Backward compatible quality fixes
Dec 9, 09:56 EST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Patient Payments (ClinCard) Service Degradation
Resolved - This incident has been resolved.
Dec 8, 09:15 EST
Investigating - Patient Payments (ClinCard) is currently experiencing a degradation in some payment and card assignment activities. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Dec 7, 08:13 EST
Dec 7, 2025
← Incident History Powered by Atlassian Statuspage