Patient Payments Service Degradation

Incident Report for Greenphire

Resolved

This incident has been resolved.
Posted Feb 11, 2026 - 11:47 EST

Investigating

Patient Payments is currently experiencing a service degradation with FIS. Our teams are working to isolate and correct the issue as soon as possible. We thank you for your patience and apologize for any inconvenience this has caused. Please monitor our Status Page for updates.
Posted Feb 11, 2026 - 11:19 EST
This incident affected: Greenphire Patient Payments Production (ClinCard Production).